Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Patients have a right to access their medical records.  We will continue to be under the EU General Data Protection Regulation (GDPR), which comes into effect on 25 May 2018.  ... [continue] Access to medical records

Complaints policy

The practice has a complaints procedure based on HSCB guidelines. Patients are encouraged to discuss any grievance initially with the staff member involved in order that any misunderstanding can be ... [continue] Complaints policy

Data Protection

This practice is compliant with the Data Protection Act. Patient information can only be accessed by members of the Practice Primary Care team who have a need to know medical ... [continue] Data Protection

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Our practice area covers Lurgan town and extends to Bleary ... [continue] How to register

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Our practice area covers Lurgan town and extends to Bleary crossroads on the Gilford Road, the roundabouts 4 and C in Craigavon, Aghagallon and Magheralin.

Southern Area Learning as Teams

The practice participates in training 2 – 3 times per year via the Southern GP Federation. What is it? The Training Project will allow your GPs and their staff to meet together ... [continue] Southern Area Learning as Teams

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. It is very important that your information is kept up to ... [continue] Updating your details

Useful Information

Craigavon Area Hospital Waiting Times Hospital Waiting Times November 2023 Department of Health https://www.dh.gov.uk Statutory Sick Pay Form SC2 https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2 Health and Social Services Board https://www.hscboard.hscni.net British Medical Association https://www.bma.org ... [continue] Useful Information

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice has a ZERO Tolerance Policy. If a patient or relative is violent or abusive to any of the practice staff or other persons on the practice premises they ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014