Welcome to Church Walk Surgery

The practice surgery hours are currently 8.30am – 6.00pm Monday, Tuesday, Thursday and Friday and 8.30am – 12.00noon on Wednesday.  Access can be made by telephone at any time during these hours.  At other times essential administrative work is undertaken to ensure the smooth running of surgeries, dealing with hospital results and letters and dealing with any medical problems which have arisen.

APPOINTMENTS:

DEMAND IN GENERAL PRACTICE HAS BEEN INCREASING.  FEEDBACK FROM PATIENTS IS FOR PRE-BOOKED ROUTINE TELEPHONE AND FACE TO FACE CONSULTATIONS.

• FROM WEEK COMMENCING 17th MARCH THE 3 CONSECUTIVE DAYS “TELEPHONE CALL BACK” SYSTEM WILL CEASE.
• PATIENTS REQUESTING AN APPOINTMENT WITH THE DOCTOR WILL HAVE A CHOICE OF A PRE-BOOKED TELEPHONE CONSULTATION OR A FACE TO FACE CONSULTATION.  
• DOCTORS HAVE ASKED RECEPTIONISTS TO GET AN INDICATION OF WHAT THE PROBLEM/ISSUE IS FOR ALL CONSULTATIONS.
• FOR MORNING CONSULTATIONS DOCTORS MAY PHONE ANYTIME AFTER 8AM.
• FOR AFTERNOON TELEPHONE CONSULTATIONS DOCTORS MAY PHONE ANYTIME AFTER 12 NOON.
• THERE IS NO CHANGE FOR PATIENTS WHO HAVE AN EMERGENCY/URGENT MEDICAL PROBLEM ON THE DAY.  PATIENTS WILL SPEAK TO THE ON CALL DOCTOR AND IF A FACE TO FACE IS REQUIRED THE DOCTOR WILL ARRANGE THE APPOINTMENT.

PATIENTS PRESENTING FOR THE PRACTICE NURSE/PHARMACIST MUST HAVE A PRE-ARRANGED APPOINTMENT.   

PLEASE DO NOT COME TO THE SURGERY WITHOUT PHONING FIRST.

REPEAT PRESCRIPTIONS CAN BE ORDERED:

• BY TELEPHONE,
  • ONLINE – PLEASE CHECK WITH RECEPTION IF YOU WOULD LIKE TO AVAIL OF THE ONLINE SERVICE OR DOWNLOAD THE FORM AND POST OR EMAIL TO RECEPTION ( VOS_Services Consent Form Church Walk Surgery[1]). 
• DEDICATED PRESCRIPTION LINE 8:30am to 1:30pm FOR ORDERING REPEAT MEDICATION ONLY 028 38884656 (RECORDED)
• BY EMAIL TO reception.Z00465@gp.hscni.net (Only in emergencies)